Troubleshooting Kite Upload Errors
During the process of uploading CSV files, you will encounter various messages, both of successful uploads and errors. Many of the error messages contain suggestions on how to format your data to correct the error, but if you need additional assistance, contact the Service Desk.
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| Error Message | Note | Column to Correct | Type of Error |
|---|---|---|---|
| File Format not correct. | Check the CSV file to ensure you are using the current template. | User CSV Upload Messages | |
| The record is rejected because Display Identifier with value [value] is not valid. | Organization | User CSV Upload Messages | |
| The record is rejected because Display Identifier with value [value] is not found. | The organization field must match a value in Educator Portal. | Organization | User CSV Upload Messages |
| The record is rejected because Display Identifier with value is not valid. | The organization field cannot be blank. | Organization | User CSV Upload Messages |
| The record is rejected because Educator Identifier with value [value] is not valid. | Educator_Identifier | User CSV Upload Messages | |
| The record is rejected because Email with value [value] is not valid. | User CSV Upload Messages | ||
| The record is rejected because First Name with value [value] is not valid. | Legal_First_Name | User CSV Upload Messages | |
| The record is rejected because First Name with value is not valid. | The First Name cannot be blank. | Legal_First_Name | User CSV Upload Messages |
| The record is rejected because Last Name with value [value] is not valid. | Legal_Last_Name | User CSV Upload Messages | |
| The record is rejected because Last Name with value is not valid. | The Last Name cannot be blank. | Legal_Last_Name | User CSV Upload Messages |
| The record is rejected because Organization Type Code with value is not valid. | The organization level cannot be blank. | Organization_Level | User CSV Upload Messages |
| The record is rejected because Organization Type Code with value [value] is not found. | The organization level must match a value in Educator Portal. | Organization_Level | User CSV Upload Messages |
| Upload Completed Normally. Records Created: [value] Rejected: [value] Updated: [value] View Details | This message indicates that the upload was successful. Click the View Details link for information about any errors. | User CSV Upload Messages | |
| The record is rejected because Attendance School with a Value [value] is not found. | The entry must match a value in Educator Portal. | Attendance_School_Identifier | Enrollment CSV Upload Messages |
| A student already exists for this record in the state using this State Identifier and a different date of birth. | State_Student_Identifier | Enrollment CSV Upload Messages | |
| A value of [value] was uploaded for Hispanic and is not a valid value. | Hispanic_Ethnicity | Enrollment CSV Upload Messages | |
| Attendance School Identifier field is longer than the maximum length of 30. | Attendance_School_Identifier | Enrollment CSV Upload Messages | |
| Accountability School Identifier is longer than the maximum length of 10. | Accountability_School_Identifier | Enrollment CSV Upload Messages | |
| Comprehensive Race does not match the acceptable values. | The entry must match a value in Educator Portal. | Comprehensive_Race | Enrollment CSV Upload Messages |
| Comprehensive Race field is longer than the maximum length. | Comprehensive_Race | Enrollment CSV Upload Messages | |
| Comprehensive Race must contain a single digit number to represent the race. | Comprehensive_Race | Enrollment CSV Upload Messages | |
| Grade must contain values of 1-12 not [value]. | Grade | Enrollment CSV Upload Messages | |
| Current School Year field is longer than the maximum length of [number]. | Current_School_Year | Enrollment CSV Upload Messages | |
| Current School Year must contain a four-digit year. | Current_School_Year | Enrollment CSV Upload Messages | |
| Date of Birth field is longer than the maximum length. | Date_of_Birth | Enrollment CSV Upload Messages |