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Why am I unable to see my students in Kite Educator Portal?

Why am I unable to see my students in Kite Educator Portal?

Question Type
Educator Portal
Question Answers

It is the test coordinator’s responsibility to make sure students and rosters have been added and created in Educator Portal prior to testing. Contact your test coordinator or whomever is responsible for creating and/or adjusting user and roster records if you do not see a student(s) available in Educator Portal. 

If you are the test administrator and you do not see any rosters created for you, have your coordinator verify the user account is correct and then resubmit the TASC record with correct information to have rosters created.  

If a TEST record is submitted, the student will not receive roster assignments as they are not required to be assigned a summative test. Please contact Kite Support if you have questions on this process.