In KITE Client for Windows, if a student holds the Shift key and clicks the mouse wheel, a white screen is displayed.
Known KITE Issues
Below is a list of known issues recently recorded in KITE Client and Educator Portal. These issues are currently being addressed and will be updated when we have additional information.
To see if an issue you were experiencing has been corrected, see our resolved issues page.
KITE Client Issues
When KITE Client for Mac has been open and idle for a significant amount of time (approximately eight (8) hours), a pop-up window will display a link at the bottom of the window. If students click that link, they can access the preferences file.
Sometimes, when using KITE Client for Chromebook, the correct answer for a question appears as a solid orange block instead of an open black square (like the other possible answers).
Educator Portal Issues
The feature to manually exit students is currently unavailable. When it is available, it will be located under the Settings menu on the Students tab. Until the time that this becomes available, please use the TEC file to unenroll students.