Resolved Issues

Below is a list of previously reported issues with KITE Client and Educator portal that have since been resolved.

To see known issues currently under development, go back to Known KITE Issues.

Educator Portal Issues

Issue: Educator Portal is not accessible

Issue Start time:  9:51 AM

Issue End time: 10:06 AM

Student Impact:  None

Educator Impact:  Cannot access EP

Resolved KITE Client Issues

Kite Client for Windows – Shift + Mouse Wheel Click Opens a White Screen

In Kite Client for Windows, if a student holds the Shift key and clicks the mouse wheel, a white screen is displayed.

KITE Client for Mac – Can Access Preferences File after a Long Idle Time

When KITE Client for Mac has been open and idle for a significant amount of time (approximately eight (8) hours), a pop-up window will display a link at the bottom of the window. If students click that link, they can access the preferences file.

Kite Client for Chromebook – Orange Square Occasionally Displays

Sometimes, when using Kite Client for Chromebook, a solid orange block instead of an open black square appears to represent an unknown value.