Kite Support

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The Kite Service Desk provides year-round support to educators on all Kite Suite products through phone and email inquiries. We have a proven history of high quality service with over 97% of our Kansas Assessment Program calls answered in less than one minute. Our service desk team is staffed with an outstanding experienced set of team members who are uniquely qualified to address all of your questions.

For Kite Questions
kap_support@ku.edu
855-277-9752
7:00 a.m.–5:00 p.m. CDT

 

service desk stats

 

Kite System Status

green circle operating normally Student Portal

green circle operating normally Educator Portal

Last Updated: :, 8:00am

Status History

Today
No reported issues with Student Portal.
No reported issues with Educator Portal.


yesterday
No reported issues with Student Portal.
No reported issues with Educator Portal.


2 days ago
No reported issues with Student Portal.
No reported issues with Educator Portal.


3 days ago
No reported issues with Student Portal.
No reported issues with Educator Portal.


4 days ago
No reported issues with Student Portal.
No reported issues with Educator Portal.


Issue History

February 6, 2019
No reported issues with Student Portal.
Issue Start time: 7:39am
Issue End time: 7:49am
Student Impact: None
Educator Impact: Could not access EP during downtime

January 29, 2019
No reported issues with Student Portal.
Issue Start time: 1:55pm
Issue End time: 2:04am
Student Impact: None
Educator Impact: Could not access EP during downtime