Frequently Asked Questions

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The following are frequently asked questions (FAQs) and answers about the Kansas Assessment Program, along with Kite® Student Portal, Educator Portal, and the Local Caching Server (LCS).

Kite Suite Basics

Who uses Kite Educator Portal?

Kite Educator Portal is used by educators and test coordinators to view student and roster information. Test coordinators can manage data, monitor tests, and print score reports using Educator Portal.

How do I access Kite Educator Portal?

Kite Educator Portal is a web-based application, and you can reach it at

Where do students take tests?

Kite Student Portal is the application that students use to take tests. The application must be downloaded and installed on testing machines before testing begins. Kite Student Portal installation guides are located on our website at

Power or Internet Interruptions

What do I do if we lose our Internet connection during testing?

You may see a message that says, “Do not close the test.” This indicates that Student Portal is trying to reconnect. If it cannot reconnect, you may see a message that says connection was lost. If the test cannot be exited, you will need to restart the computer.

What do I do if the power goes out and a testing machine shuts down?

Once the power is back on and stabilized, power on the machine, open Kite Student Portal, and resume testing.

During testing, our internal network slowed (or stopped) and Kite Student Portal stopped responding. What should we do?

Often, Student Portal will resume normal behavior when the internal network returns to normal. However, if the application stops responding, the students should close and restart the application.

If there is no option to close Student Portal, please reboot the testing device. When the internal network returns to normal, the student can resume testing in Student Portal.

We had a fire drill (or other building emergency) during testing. What happens to the tests that were in progress?

In most cases, test sessions time out after ninety (90) minutes of inactivity. If the students return to the machines before the tests time out, they can continue testing as usual. If the test machines have locked (i.e., hibernated, gone to sleep, etc.), the students should be able to continue testing within the 90-minute time period.

Educator Portal

Why am I unable to see my students in Kite Educator Portal?

It is the test coordinator’s responsibility to make sure students and rosters have been added and created in Educator Portal prior to testing. Contact your test coordinator or whomever is responsible for creating and/or adjusting user and roster records if you do not see a student(s) available in Educator Portal.

If you are the test administrator and you do not see any rosters created for you, have your coordinator verify the user account is correct and then resubmit the TASC record with correct information to have rosters created.

Where can I find test tickets in Kite Educator Portal?

Test tickets are located under the Manage Tests menu. Select the necessary drop downs, i.e. school, and select search. Open the PDF under the “Tickets” column. More than one row can be selected by checking the box for the row and clicking “View Tickets” above the table.

An alternative method is the Student Login Usernames/Passwords extract located in the Reports menu.

  1. Click on Data extracts and navigate to the Student Login Usernames/Passwords row.
  2. Click New File and select all required extract filters.
  3. Download in an Excel or CSV format.
  4. When the file is ready, an XLSX or CSV icon will appear in the File column in the appropriate row.
  5. Click the icon to open the Excel document.

Where can I find Daily Access Codes (DACs) in Kite Educator Portal?

Daily access codes are generated in Educator Portal and can be accessed by clicking Manage Tests – Test Coordination – View Daily Access Codes.

For more information on DACs, see the Daily Access Codes section in the Kite Educator Portal Manual for Test Coordinators.

How do I reactivate a test if a student was logged out during a break?

If your student is taking a high-stakes test and needs to have their test reactivated, perform the following steps:

Note: If the status is listed as “In Progress,” the test can be re-entered using a Daily Access Code. If the student re-enters the test on the same day, then they will use the ticket for that day. If the student enters the test the next day, they must use the DAC for the current day.

  1. Log in to Kite Educator Portal.
  2. Click on the Manage Tests menu.
  3. Click on Test Coordination.
  4. Fill in any required drop downs and click search.
  5. Find and click on the name of the test session in which the student needing reactivation is enrolled.
  6. Click the Monitor tab.
  7. If the student’s test status is “In Progress,” the student’s test will not need to be reactivated and should be visible to the student when they login to Student Portal.
  8. If the test shows as “Complete,” it will need to be reactivated.
  9. Select the student by checking the box in front of the Student Record.
  10. Click the “Reactivate” button.
  11. A message should confirm the reactivation, and the status of the test should change to “In Progress.” The student will now have to log back in to the test using the Daily Access Code for the current day, moving through the sections in sequential order, starting with section 1, clicking the “End” button for each section. The answers previously entered by the student will be saved.

Why doesn’t my DLM® student have a First Contact Survey record?

If your student is participating in the Dynamic Learning Maps® assessment in the state of Kansas and does not have a First Contact Survey available for updates, ask your Building or District Test Coordinator to upload the student’s enrollment and roster records directly into Educator Portal.

Student Portal

What if students are unable to see items or images while taking assessments?

If students can log in to the system but individual items or images are not appearing during the test session, your network may be blocking access to the Kite servers. Please confer with your local technical staff to ensure that the updated whitelist settings (on ports 80 and 443) have been applied.

If you have any questions regarding whitelist settings, please reference the Whitelist document under Resources on the Kite Technology page or contact the Kite Service Desk.

What do I do if my student is using the read aloud function but is unable to understand a word or two?

If the student can generally understand the audio version but needs assistance with the pronunciation of a word in the text because they do not understand the computer generated voice, you can read one or two words to the student from the screen.

Note: Teachers, test administrators, and proctors may not read anything aloud for a student from an ELA reading passage.

What do I do if my student is able to read the test items and directions but needs help with a word or two?

Teachers may assist by reading one or two words for students who can otherwise independently read the test.

Note: Teachers, test administrators, and proctors may not read anything aloud for a student from an ELA reading passage.

What do I do if one of my students reports an error related to a question during testing?

We expect administrators and teachers to abide by the Test Security and Administration guidelines in the Examiner’s Manual. Therefore, if a student questions the accuracy of an item, follow the procedure outlined below.

First, to the student, repeat the information from the directions, teacher print directions, or Kite directions: “Choose the answer that you think is best. There is one correct or best answer to each question. Carefully read the question. Work the problem.” It may be appropriate in certain circumstances to tell the student or reader that their concern will be forwarded to KSDE and AAI for review and analysis.

Second, collect the following information and forward the information to the District Test Coordinator, who will then forward the information to the Kite Service Desk and Lee Jones at KSDE.

  • 1. Student ID only – Do not include the name, building, or district.
  • 2. Content of the test, for example, ELA, math, science.
  • 3. Session number and the item number.
  • 4. Report the issue, not the item (for example, no correct answer, multiple correct answers, A and C are both correct, a word is misspelled, the sentence is grammatically incorrect, etc.).
  • 5. Do not forward the item, the item stem, any answer choices, or narrative descriptions of the item via email (these are live, secure test items).
  • 6. Do not send pictures of the item.

How can a student exit a test after starting it (without finishing the test)?

In general, a student should complete the test before closing Kite Student Portal. However, if a student needs to exit the test during the testing period, they should use the save button at the bottom of the test to save the completed work prior to exiting the test.

If there is no save button available, the student may exit the test without submitting the answers by rebooting the device.

A student started a test but has to move to a different room (or test machine) to continue testing. What should I do?

If a student has started a test and then needs to move to a different machine or a different room to complete the test, the student should exit the test. (See question above). The student should move to the new room or machine as soon as possible and log back in to Kite Student Portal.


Where can I find the scoring rubrics and resources for KELPA?

The KELPA scoring rubrics and resources are on the HELP tab inside the Educator Portal. These secure materials are posted one to two weeks prior to the start of KELPA testing. DTCs are responsible for accessing and distributing the materials in a secure manner to maintain test security.

Is there a technology practice test for KELPA?

Yes, practice tests are available for KELPA. Please see the Practice Test Guide for Educators (pdf) for more information.


Why can’t we access the interim mini-tests at the beginning of the school year?

We conduct yearly maintenance on our system and our tests during the summer months. This allows for new tests to be added and any enhancements to be made to existing tests. We always target a release date of September 15 to allow this work to be completed.

It takes time to do the TASC record and that is hard for our district. Why can’t we just upload our students into the Interim system as they do for DLM?

Uploading TASC records is simple and necessary for us to predict how a student will perform on the KAP summative test. The best way to ensure accuracy of information is to have it uploaded from the KIDS system at KSDE.

Local Caching Server (LCS)

Our site usually uses an LCS during testing, but we did not start the LCS before students began testing. What should we do?

If students have started testing without an LCS in place, they should finish their tests without the LCS. Wait until a break in testing, and then start the LCS for the next group of students.

General KAP Questions

Why doesn’t grade 10 math have an assessment development guide? What’s happening with grade 10 math?

The 2020 Grade 10 summative math assessment includes items covering the 9/10 Kansas curriculum standards. Grade 10 will not have predictive tests, but mini-tests are available. The Grade 10 Assessment Development Guide will be released at a later date.

If your student is participating in the Dynamic Learning Maps® assessment in the state of Kansas and does not have a First Contact Survey available for updates, ask your Building or District Test Coordinator to upload the student’s enrollment and roster records directly into Educator Portal.